Shipping
Last updated: 09 October 2026
Every print is packed by hand here in Staffordshire and sent out with care. Here’s everything you need to know about getting your order to you.
Where we deliver
We currently deliver to addresses in the United Kingdom. If you’re overseas and would love a print, get in touch and we’ll see what we can do.
UK delivery prices
| Delivery option | Cost | Usually arrives |
|---|---|---|
| Standard (Royal Mail Tracked 48) | £4.99 | 3–5 working days after ordering |
| Orders over £50 | Free (standard delivery) | 3–5 working days after ordering |
Delivery is charged once per order, however many prints you buy, and every parcel is tracked. Print Club postage is already included in the subscription price.
Free UK delivery on orders over £50.
Free collection
Local? Choose free collection at checkout and we’ll email you to arrange a time and place, for example in Rugeley or at one of our market stalls. You can see where we’ll be on the Find Me page.
When your order is sent
We aim to dispatch orders within 3 working days (Monday to Friday, not bank holidays). You’ll get an email when your order is on its way, with a tracking number.
Busy times, like the run-up to Christmas, can take a little longer. If you need a print by a certain date, get in touch before ordering and we’ll do our best.
How prints are packed
Prints are sent flat in a rigid, board-backed envelope or sturdy postal tube, protected by [a cello sleeve and backing board], so they arrive in perfect condition. Prints are sent unframed.
Tracking and lost parcels
If your order hasn’t arrived within 7 working days of dispatch, please contact us and we’ll chase it with the courier. If it’s confirmed lost, we’ll send a replacement or give you a full refund.
Please check your delivery address carefully at checkout. We can’t be responsible for parcels sent to an incorrect address, but we’ll always help where we can.
If something arrives damaged
It rarely happens, but if your print arrives damaged, email a photo to sales@bricksandfurartsudio.com within 3 days and we’ll send a replacement or refund you, including postage. See our Terms & conditions for returns and changing your mind.
Event tickets and commissions
Tickets for Cheers, Community and Kids 2 Creativity events don’t need posting. Your booking confirmation is emailed to you straight away.
For bespoke commissions, delivery or collection is agreed with you individually as part of your quote.